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Find solutions to common issues and troubleshooting tips to resolve problems quickly and efficiently in Zeninbox.

Problem-Based Articles in Zeninbox

Unable to Upload Attachments: Solutions

Feedback

Roadmap

Changelog

Organize your emails by creating and managing labels for a clutter-free inbox.

Labels

Learn how to use labels in Zeninbox to categorize and organize your emails for better inbox management.

Understanding Labels in Zeninbox

Store, organize, and manage your files directly within Zeninbox for seamless access and collaboration.

Drive

Drive in Zeninbox

Connect and manage all your email accounts in Zeninbox for a seamless experience.

Mailbox Connections

How to Connect kakao with Zeninbox

How to Connect Seznam with Zeninbox

How to Connect mailru with Zeninbox

How to Connect Yandex Mail with Zeninbox

How to Connect GMX with Zeninbox

How to Connect iCloud with Zeninbox

How to Connect AOL with Zeninbox

How to Connect Outlook

How to Connect Gmail

How to Connect Zoho Mail (Personal)

Find step-by-step guides and fixes for common issues to ensure a smooth experience with Zeninbox.

Troubleshooting and Solutions

Learn how to clear your browser's cache and cookies to resolve issues and improve Zeninbox's performance.

How to Clear Cache and Cookies for Zeninbox

Learn how Zeninbox syncs actions like reading, deleting, or archiving emails with your mail server to keep everything up-to-date.

Syncing Actions with Your Mail Server in Zeninbox

Dealing with Unsupported File Types

Issues with LLM Key Authentication

Issues with AI Summarize Not Generating Summary

Learn why emails may fail to send in Zeninbox and how to fix issues like server settings or authentication errors.

Emails Not Sending: Common Causes and Fixes

Addressing "Access Denied" Errors

Simplify email management with automated workflows and save time on repetitive tasks.

Automation

Learn how automation simplifies workflows in Zeninbox, helping you organize and manage similar emails efficiently and effortlessly.

Understanding Automation in Zeninbox

Explore Zeninbox's Automation Library to discover pre-built workflows that streamline email management and enhance productivity.

Zeninbox's Automation Library

Learn to manage email conversations in Zeninbox with features like tagging, prioritizing, assigning, and automating workflows for organized and efficient communication.

Conversation Management & Features

Discover how to manage all your emails in one place with the Zeninbox Unified Inbox. Stay organized and on top of your messages!

Managing Your Unified Inbox in Zeninbox

Learn how to track messages where you're mentioned and access emails shared with you to streamline collaboration and stay focused on what matters.

Using Mentions and Shared with Me in Zeninbox

Choose how to send emails with options like Send Later, Send & Snooze, and Send & Archive for flexible delivery.

Sending Options in the Zeninbox Composer

Learn the simple steps to archive conversations in Zeninbox, helping you declutter your inbox while keeping important messages accessible for future reference.

How to Archive a Conversation in Zeninbox

Learn how to identify, organize, and stay on top of your most important emails using the Priority Mail feature in Zeninbox.

Managing Priority Mail in Zeninbox

Learn how to compose new emails and reply efficiently to messages in Zeninbox, with tools to streamline your communication workflow.

Composing and Replying in Zeninbox

Discover how to manage assigned emails and collaborate using internal conversations in Zeninbox, ensuring seamless teamwork and efficient communication.

Assigned Emails and Internal Conversations in Zeninbox

Learn how to save time by managing multiple emails at once with Bulk Actions in Zeninbox. Organize, archive, assign, or delete emails effortlessly!

Using Bulk Actions in Zeninbox

Discover how to use the Collaborative Inbox in Zeninbox to streamline teamwork, assign emails, and manage shared communications efficiently.

Collaborative Inbox in Zeninbox

Learn how to set up and manage your Out of Office responses in Zeninbox to keep your contacts informed while you're away.

Setting Up Out of Office in Zeninbox

What is Zeninbox?

Get started with Zeninbox and discover how it simplifies email management, boosts productivity, and enhances collaboration for your team.

Welcome to Zeninbox

Discover Zeninbox's top features like Unified Inbox, Collaborative Email Management, Priority Mail, and Insights to boost your productivity and teamwork.

Important offerings of the ZenInbox Key Features and Offerings of ZenInbox

How to use Zeninbox free trial

Manage your personal details, preferences, and account settings to customize your Zeninbox experience.

Profile in Zeninbox

Learn how Zeninbox displays message timestamps to help you track when emails were sent, received, or updated, ensuring you stay informed.

Understanding Message Timestamps in Zeninbox

Learn how to easily preview and download email attachments in Zeninbox to access important files quickly and efficiently.

How to download and preview attachments

Find out how Zeninbox handles multimedia messages (MMS) and integrates attachments for seamless communication.

Does Zeninbox Support MMS?

Learn how to snooze conversations in Zeninbox to temporarily remove them from your inbox and get reminded at a time that works best for you.

How to Snooze Conversations for Later

Learn the simple steps to reply to emails and forward them to others in Zeninbox, ensuring smooth and efficient communication.

How to Reply to and Forward Emails in Zeninbox

Learn how to quickly delete an email draft in Zeninbox to keep your drafts folder organized and clutter-free.

How to Delete a Draft in Zeninbox

Learn how to use the Undo Send feature in Zeninbox to stop an email from being sent within a selected time frame, giving you more control over your messages.

How to Undo Send in Zeninbox

Learn how to save emails as .eml files and attach them to other emails in Zeninbox for easy sharing and record-keeping.

How to Save and Attach Emails as .eml Files in Zeninbox

Real-time Collision Detection

Learn how Zeninbox's Conversation Summary provides a quick overview of email threads, highlighting key details for better context and faster decision-making.

Understanding Conversation Summary in Zeninbox

Learn how to use the "Filter Messages Like These" feature in Zeninbox to quickly find emails with similar senders, subjects, or attributes for easy organization.

How to Filter Messages Like These in Zeninbox

How to Print an Email or Save as PDF in Zeninbox

How to Split Conversations in Zeninbox

How to Search in Zeninbox


Add Style and Image to Your Signature in Zeninbox

Understand how Zeninbox tracks and displays read and unread emails to help you manage your inbox effectively.

Read vs. Unread Status in Zeninbox

Easily organize, add, and manage your contacts to streamline communication and improve efficiency.

Contact Management

Get insights into Zeninbox's CRM Beta feature, designed to help you manage customer relationships, track interactions, and boost team collaboration.

Understanding CRM Beta in Zeninbox

Learn how to manually add new contacts in Zeninbox to keep your contact list up-to-date and organized.

How to Add Contacts Manually in Zeninbox

Learn how to easily upload multiple contacts at once in Zeninbox by importing them through a CSV file.

How to Upload Contacts via CSV in Zeninbox

Manage your schedule effortlessly by adding, syncing, and organizing events all in one place.

Calendar

Learn how to integrate and manage multiple calendars in Zeninbox Calendar for seamless scheduling and organization.

How to add calendars in Zeninbox Calendar?

Learn how to select and set a default calendar in Zeninbox Calendar to streamline event scheduling and management.

Set a Default Calendar in Zeninbox Calendar

Unlock data-driven insights to improve email performance and streamline team collaboration.

Insights

Gain valuable insights into your email performance, team activity, and communication trends to optimize workflows and make data-driven decisions.

Insights in Zeninbox

Customize your preferences to optimize your email management experience.

Settings

Learn how to customize your general settings in Zeninbox to personalize your email experience and optimize functionality.

User General Settings in Zeninbox

Secure your Zeninbox account by enabling Two-Factor Authentication (2FA) for an extra layer of protection.

Enabling Two-Factor Authentication (2FA) in Zeninbox

Manage your preferences, customize features, and enhance your Zeninbox experience through the comprehensive settings panel.

Settings in Zeninbox

Understand the difference between User Level settings for personal preferences and Organization Level settings for team-wide configurations in Zeninbox.

User Level vs. Organization Level Settings in Zeninbox

Stay informed with real-time notifications for important updates, emails, and team activities in Zeninbox.

Notification settings in Zeninbox

Configure team-wide preferences and settings to align Zeninbox with your organization's needs and workflows.

Organization General Settings in Zeninbox

Learn how to create, organize, and manage teams in Zeninbox to enhance collaboration and streamline communication.

Managing Teams in Zeninbox

Manage User Roles

Learn how to create and assign custom roles in Zeninbox to manage team permissions and responsibilities effectively.

Adding a New Role in Zeninbox

Manage unwanted emails by adding addresses to your Blocked Sender List in Zeninbox, ensuring a clutter-free inbox.

Blocked Sender List in Zeninbox

Learn how to adjust or correct your time zone settings in Zeninbox to ensure accurate timestamps and scheduling.

How to Reset or Fix Your Time Zone in Zeninbox

Zeninbox doesn’t offer phone support. Use our help center, chat, or email for assistance.

Phone Support in Zeninbox

Learn how to integrate an LLM into Zeninbox to enhance email automation, insights, and productivity through AI-powered capabilities.

How to Add LLM (Large Language Model) in Zeninbox

A Workspace in Zeninbox is a dedicated environment for managing emails, teams, and settings, designed to streamline collaboration and organization.

What is Workspace in Zeninbox?

Learn how to easily invite new teammates to join your Zeninbox workspace and collaborate efficiently.

How to invite a new teammate?

Track individual user activities with User Audit Logs and monitor team-wide actions with Team Audit Logs in Zeninbox for better accountability and security.

User Audit Logs and team audit logs

Recovering a Forgotten Zeninbox Password

Understanding Your Invoice

IP allow list

Learn how to connect Zeninbox with your favorite tools and platforms to streamline workflows and enhance productivity.

Integrations in Zeninbox

Leverage advanced AI tools to automate tasks, enhance email responses, and boost productivity within Zeninbox.

AI features

Utilize Zeninbox's AI tools to automate tasks, analyze email performance, and gain insights into team activity, helping you optimize workflows and improve productivity.

Zeninbox AI features

Use Zeninbox's AI-powered email composer to draft, edit, and personalize emails quickly, saving time and improving communication efficiency.

AI Compose for Email

Simplify your email drafting process with Zeninbox's Autocomplete feature, which suggests text as you type for faster and more accurate communication.